Nathan is a husband and father of three. He grew up in Underwood, Iowa and graduated from Iowa Western with majors in both business administration and computer science.
While attending college, he founded Performance Computer Systems in 2001. He provided break-fix computer support and consulting part time. After graduation he became the Director of Information Services for Cornhusker International providing IT support for their 3 locations and 100+ employees. After implementing his initial recommendations, he knew he would be better served on a contract basis, instead of a full-time employee. In April of 2005 he went out on his own full-time providing both residential and commercial IT support. In 2010 he incorporated and changed the company name to American PCS Inc. In 2013 American PCS Inc discontinued residential support and in 2015 started pursuing an MSP business model.
During Nathan’s free time, he enjoys spending time with his family. Nathan also loves the outdoors and enjoys activities such as fishing and camping.
IT Support Analyst Office Manager
Chelsey Muhlbauer grew up in Griswold, IA and attended Northwest Missouri State University where she graduated with a bachelor’s degree in Management Information Systems. Chelsey is the Office Manager and IT Support Analyst at American PCS. She’s always had a passion for computers & technology and enjoys helping people.
Outside of work, Chelsey helps her husband on the farm with their cattle operation. In her free time, she loves baking/cooking new recipes and going on four-wheeler rides with her husband, Garrett & dog, Killer!
Service Desk Manager
Michael Merryman is the Service Desk Manager of American PCS, managing project and service desk operations to ensure quality service delivery. He also works to develop and implement strategies, workflows, and tools to increase operational efficiency and customer service quality.
He graduated Hastings College in 2011, with a Bachelor’s in Computer Science. Michael has working in IT for 10 years in customer service, infrastructure, and management roles. This has provided experience and understanding in end user, technical, and business needs related to IT services.
When not working, Michael enjoys studying new automation technologies and woodworking.
Myron Klipfel is the Network/Systems Administrator at American PCS, who works with clients to ensure IT solutions are properly configured and optimized in order to provide a reliable foundation for business services.
Realizing his technical abilities at an early age, Myron was proud to honorably serve in the U.S. Navy, working with some of the most advanced technology in the world. Since then he has worked for large corporations; city and local governments, and his favorite - small business and non-profits. "I enjoy delivering the benefits of technology to enhance people's lives, empowering them to achieve more in their work and personal lives."
In his free time, Myron enjoys learning new technology, watching/reading sci-fi and trying new recipes.
Lead Support Analyst
Jesse is from Omaha, where he studied Management Information Systems at Metropolitan Community College and at the University of Nebraska Omaha. He has worked in Customer Service and IT roles for 15 years. Jesse gets great satisfaction from helping people solve their problems, and the growth that comes from encountering new challenges every day.
When he’s not working, he enjoys spending time with his wife and their dog, as well as tending to their aquariums and koi pond. Jesse is also an active patron of the local arts and music scene.
Senior Support Analyst
Sean has been in the Computer Administration and Repair field since 1996. He really enjoys this field because there is always something new for him to learn. Sean’s highlights of his career as an IT Professional is helping people solve complex problems. He is fascinated how computers have evolved, which has even affected his favorite hobby of reading; which now he gets to do on his PAD instead of a paperback book! Sean loves technology!