Nathan is a husband and father of three.  He grew up in Underwood, Iowa and graduated from Iowa Western with majors in both business administration and computer science. 

While attending college, he founded Performance Computer Systems in 2001.  He provided break-fix computer support and consulting part time.  After graduation he became the Director of Information Services for Cornhusker International providing IT support for their 3 locations and 100+ employees.  After implementing his initial recommendations, he knew he would be better served on a contract basis, instead of a full-time employee.  In April of 2005 he went out on his own full-time providing both residential and commercial IT support.  In 2010 he incorporated and changed the company name to American PCS Inc.  In 2013 American PCS Inc discontinued residential support and in 2015 started pursuing an MSP business model. 

During Nathan’s free time, he enjoys spending time with his family. Nathan also loves the outdoors and enjoys activities such as fishing and camping.

IT Support Analyst Office Manager

Chelsey M. grew up in Griswold, IA and attended Northwest Missouri State University where she graduated with a bachelor’s degree in Management Information Systems. Chelsey is the Office Manager and IT Support Analyst at American PCS. She’s always had a passion for computers & technology and enjoys helping people.

Outside of work, Chelsey helps her husband on the farm with their cattle operation. In her free time, she loves baking/cooking new recipes and going on four-wheeler rides with her husband, Garrett & dog, Killer!

Service Desk Manager

Michael M. is the Service Desk Manager of American PCS, managing project and service desk operations to ensure quality service delivery. He also works to develop and implement strategies, workflows, and tools to increase operational efficiency and customer service quality.

He graduated Hastings College in 2011, with a Bachelor’s in Computer Science. Michael has working in IT for 10 years in customer service, infrastructure, and management roles. This has provided experience and understanding in end user, technical, and business needs related to IT services.

When not working, Michael enjoys studying new automation technologies and woodworking.

Lead Support Analyst

Jesse is from Omaha, where he studied Management Information Systems at Metropolitan Community College and at the University of Nebraska Omaha.  He has worked in Customer Service and IT roles for 15 years.  Jesse gets great satisfaction from helping people solve their problems, and the growth that comes from encountering new challenges every day. 

When he’s not working, he enjoys spending time with his wife and their dog, as well as tending to their aquariums and koi pond.  Jesse is also an active patron of the local arts and music scene.

Senior Support Analyst

Sean has been in the Computer Administration and Repair field since 1996. He really enjoys this field because there is always something new for him to learn. Sean’s highlights of his career as an IT Professional is helping people solve complex problems. He is fascinated how computers have evolved, which has even affected his favorite hobby of reading; which now he gets to do on his PAD instead of a paperback book! Sean loves technology!


Will grew up in Kennard Nebraska. He has been working on computers and electronics since he was 10. He started working on them professionally in 2015, and worked in a data center for 2 years before working for American PCS. During that time he learned a lot about networking, Linux, and computer hardware. He loves solving problems, learning about information technology, and helping people.

In his free time he works on cars, goes mini golfing, and spends time with his cats.


Nick is passionate about bread, and spends most of his free time baking. He loves baking bread for others, and would be happy to give anyone who asks a loaf or two (or ten). His love for bread started at an early age, where he grew up in a household of avid bread lovers. His last name, Kozusko, roughly translated means "the maker of bread."

In addition to baking bread, he will also occasionally work on computers.


He spent his childhood growing up in central Nebraska, playing with sand until he was 18 months, and that’s when he fell in love with computers.

Trevor was always a rude kid, and as an adult he’s even more rude. He’s known for popping balloons in the office while co-workers are on a call.

He doesn’t care about mugs, but he does enjoy a funny video to start his day.

Trevor now lives in Iowa, with his wife and three dogs (One is almost dead).