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How to Automate Patient Feedback Without Expensive EHR Integration

How to Automate Patient Feedback Without Expensive EHR Integration Getting honest, consistent patient feedback is one of the most effective ways to improve care quality, strengthen your online reputation, and boost team morale. Most healthcare organizations know this. The problem, ...

When American PCS Found a Hole in the Vault: The Discovery of CVE-2023-47131

There's a version of this story that ends very differently. In that version, a bad actor finds the vulnerability before we do. They don't call the software company or wait for a patch. They quietly walk through the door we ...

How Long Should It Take an IT Company to Respond to a Breach?

A cybersecurity breach is one of the most stressful and costly events a business can face. For businesses across Omaha, Lincoln, Council Bluffs, and the surrounding Nebraska and Iowa region, the speed and structure of your managed IT services provider’s ...

Can I Get Out of a Contract with My IT Company?

Signing a contract with a managed IT services provider is a serious commitment. For most businesses across Omaha, Council Bluffs, Lincoln, Des Moines, and the broader Nebraska and Iowa region, managed service agreements typically run three years. And for good ...

Building Confidence in Cybersecurity for a Behavioral Health Nonprofit

One of our newest partners is a  large nonprofit organization based in Omaha that provides mental health and substance use services across multiple counties. Their programs span outpatient treatment, rehabilitation, family support and education, homeless services, employment support, and residential ...

Strengthening Operations Through a Co-Managed, Local IT Partnership

Organizations in the affordable housing sector carry a unique responsibility: supporting staff across multiple sites, protecting sensitive resident information, and ensuring reliable technology in environments where connectivity, security, and uptime directly impact vulnerable populations. When an organization in this industry ...

Hackers are Bypassing your MFA in Real Time

You've invested in multi-factor authentication. Your employees use those approval codes on their phones. You thought your accounts were protected. They're not. A sophisticated attack method called Adversary-in-the-Middle (AiTM) is bypassing MFA at an alarming rate. The numbers should wake ...

Why One Nonprofit Chose Local IT Support to Protect Its Most Sensitive Data

When you’re responsible for protecting sensitive health information, cybersecurity isn’t just important—it’s non-negotiable.  A major nonprofit in Nebraska providing mental health and substance use services across multiple counties discovered the hard way how vulnerable its IT systems were after a ...

Windows 10 & Office 2016/2019 End October 14, 2025

The clock is ticking. On October 14, 2025, Microsoft will officially end support for Windows 10, Office 2016, and Office 2019. After that date, there will be no new patches, security updates, or technical support. Businesses that fail to upgrade ...

Fully Managed vs. Co-Managed IT: Which One Fits Your Business?

At AmericanPCS, we believe IT should enable your business,not slow it down. Whether you’re running a mission driven nonprofit, a family-owned company, or a growing professional firm, the need for reliable, scalable IT support is clear. But when it comes ...

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