Nate
President/CEO
Nathan is a Christian, husband, and father of three. He grew up in Underwood, Iowa and graduated from Iowa Western with majors in both business administration and computer science.
While attending college, he founded Performance Computer Systems in 2001. He provided break-fix computer support and consulting part time. After graduation he became the Director of Information Services for Cornhusker International providing IT support for their 3 locations and 100+ employees. After implementing his initial recommendations, he knew he would be better served on a contract basis, instead of a full-time employee. In April of 2005 he went out on his own full-time providing both residential and commercial IT support. In 2010 he incorporated and changed the company name to American PCS Inc. In 2013 American PCS Inc discontinued residential support and in 2015 started pursuing an MSP business model.
During Nathan’s free time, he enjoys spending time with his family. Nathan also loves the outdoors and enjoys activities such as fishing and camping.
Jesse
Purchasing Manager
Jesse is from Omaha, where he studied Management Information Systems at Metropolitan Community College and at the University of Nebraska Omaha. He has worked in Customer Service and IT roles for 15 years. Jesse gets great satisfaction from helping people solve their problems, and the growth that comes from encountering new challenges every day.
When he’s not working, he enjoys spending time with his wife and their dog, as well as tending to their aquariums and koi pond. Jesse is also an active patron of the local arts and music scene.
Jennifer
Accounting Specialist
As an Accounting Specialist at American PCS, Jennifer is responsible for keeping the company’s finances organized. From managing invoices and payments to processing payroll and ensuring tax compliance, she focuses on maintaining accuracy and efficiency in all financial matters.
Jennifer has been with American PCS since 2007 and has assisted with bookkeeping since the very beginning.
What Jennifer enjoys most about working at APCS is the opportunity to work behind the scenes, keeping everything running smoothly. She also appreciates the variety and problem-solving aspects of her role.
Outside of work, Jennifer loves reading and spending time with her husband, their three kids, and close family and friends.
Will
Service Desk Manager
Will grew up in Kennard Nebraska. He has been working on computers and electronics since he was 10. He started working on them professionally in 2015, and worked in a data center for 2 years before working for American PCS. During that time he learned a lot about networking, Linux, and computer hardware. He loves solving problems, learning about information technology, and helping people.
In his free time he works on cars, goes mini golfing, and spends time with his cats.
Nick
Cybersecurity Operations Manager
Nick is passionate about bread, and spends most of his free time baking. He loves baking bread for others, and would be happy to give anyone who asks a loaf or two (or ten). His love for bread started at an early age, where he grew up in a household of avid bread lovers. His last name, Kozusko, roughly translated means "the maker of bread."
In addition to baking bread, he will also occasionally work on computers.
Korby
Account Manager
Korby was born and raised in Omaha, Nebraska, and has been working with computers since he was young. He started taking computers seriously after transitioning school from architecture to IT, and has developed a passion for fixing computer related problems. He loves sports, but mainly basketball and Husker football, cooking and especially eating good food, and helping others if he is able to. In his free time he enjoys playing basketball, taking naps, and learning new things.
Sebastian
System Support Specialist II
Sebastian was born and raised in Omaha, Nebraska. He's always been interested in technology and music as a hobby. He received his bachelor’s degree in Global Strategic Studies with a minor in Latin American studies. He began his IT career as an intern for OPPD before working at UNO for the college of education's IT team. From there he worked supporting IT in manufacturing and supply chain industries before entering the MSP world. In his spare time, he enjoys playing instruments, cooking, video games and spending time with his cats.
Cameron
Project Implementation Specialist
Cameron is from Bellevue, Nebraska and has lived in Nebraska throughout his childhood. He graduated from the University of Nebraska at Omaha with a B.S. in Management Information Systems. Throughout his life, Cameron has always enjoyed working on both the hardware and software of computers and other electronics. He enjoys the challenge of identifying problems and developing solutions for others.
In his free time, Cameron enjoys building and modifying computers and retro video game consoles. He is also a small-time plant caretaker and finds joy in maintaining them. When weather allows, Cameron also likes to spend time with his dogs outside and riding new bike trails.
Jesse
IT Support Specialist
Ralph
Tech Support Level II
Ralph brings four years of professional IT experience to the American PCS team, with a lifelong passion for technology that started in childhood. As a Tech Support Level II, he focuses on helping customers and maintaining the IT solutions we deliver. Ralph enjoys the creative challenge of problem solving and takes pride in finding smart, effective solutions for the people we serve. Outside of work, you'll often find him spending time with loved ones, playing video games, or recharging in nature.
Phil
Vice President
After 25 years in the newspaper industry - spending the last seven as President of the Omaha World-Herald - Phil transitioned to the managed services space in 2019. He served as Omaha Market President, and led sales, marketing, and account management for a Lincoln-based IT services provider before serving as Chief Administrative Officer for a Council Bluffs nonprofit.
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As Vice President at American PCS, Phil plays a key leadership role across the organization. He oversees sales, marketing, and account management, while also contributing to strategic planning efforts for both American PCS and its partners. His focus is on client satisfaction, long-term partnerships, and ensuring IT solutions align with clients' long-term goals. Phil also serves as a bridge between technical teams and key stakeholders, ensuring clear communication and alignment.
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In his spare time, Phil enjoys jogging and spending time with his wife their two children.
Dave
Senior Systems Engineer
Dave is originally from Underwood, IA and is a proud father of three. He has almost two decades of experience in the computers and IT industry and is passionate about all things tech related. When he is not working or parenting, you can find him on the golf course, hunting in the great outdoors, or fishing by the lake.
Gary
Dispatch Manager
As a Dispatch Manager at American PCS, Gary focuses on fixing and improving technology to enhance the user experience. He enjoys tackling technical challenges, ensuring systems run efficiently for those who rely on them.
Gary has been with American PCS for a year and previously spent three years working in the ALHS tech center. His passion for technology extends beyond work - he’s spent countless hours experimenting, learning, and problem-solving to expand his skills.
For Gary, every challenge is an opportunity to learn something new.
Jacob
Cybersecurity Analyst
Jacob is a Security Analyst at American PCS, where he focuses on identifying, containing, and remediating security threats. He also analyzes and reports malicious emails and applications while providing end-user support.
Jacob began his IT career through an internship, gaining hands-on experience in cybersecurity. He enjoys being part of a collaborative team and appreciates the continuous learning that cybersecurity demands.
Nick
Cybersecurity Analyst
As a Cybersecurity Analyst at American PCS, Nick focuses on incident response, vulnerability management, threat intelligence research, technical control implementation, and security auditing. His work helps strengthen security measures and protect clients from evolving threats.
Nick holds a BS in Cybersecurity and is currently pursuing an MS in Computer Science at the University of Nebraska at Omaha.
What Nick enjoys most about working in IT is exploring new technology and staying up to date on the latest security trends. In his free time, he enjoys playing video games (especially FPS), going to the gym, and continuously growing his skill set in cybersecurity.
Aaron
Implementation Specialist
As an Implementation Specialist at American PCS, Aaron is responsible for imaging and deploying desktops, laptops, and other computer hardware to keep clients’ systems running smoothly. With three years of professional IT experience at a local MSP and an additional two years in customer service roles with an IT focus, Aaron brings both technical expertise and strong communication skills to every project.
His passion for technology began in high school, where he built his first gaming PC and helped support his school’s Chromebook helpdesk. Aaron enjoys the hands-on, problem-solving side of IT and loves getting to tinker with new electronics. In his free time, he’s often playing video games or spending time with friends.
Jarod
Cybersecurity Analyst
As a Cybersecurity Analyst at American PCS, Jarod focuses on identifying and reducing risk across client environments by staying ahead of an evolving threat landscape. He helps organizations apply practical security principles, strengthen defenses, and build more mature, sustainable security practices over time.
Jarod's IT background is rooted in hands-on experience, starting with repurposing hardware and troubleshooting systems for friends and family. He has built a strong foundation across Windows, Linux, and Android by taking systems apart and understanding how they work.
He enjoys exploring how technologies interact and scale, as well as testing and refining systems to make them more reliable. Outside of work, Jarod spends time with his family, keeps up with his toddler, and enjoys traveling when he can.
Auggie
Placement Engineer
After tinkering with operating systems since the DOS 2 era and helping with T1 line installations while still in high school, he's built a career around solving technology puzzles. Today, he serves as American PCS's boots-on-the-ground IT expert at Nemaha County Hospital, handling system maintenance and network support across the organization. His favorite part of IT is dissecting a problem, finding the root cause, and making sure it doesn't come back.
Outside of work, he's a dedicated soccer fan who regularly heads to Omaha and Kansas City for matches and enjoys spending his free time writing Python scripts just to solve interesting puzzles of can this work with that.
Benjamin
Placement Engineer
As a Placement Engineer, Benjamin provides full-time on-site technical support, helping clients quickly resolve technology issues and get the most from their systems. His IT career includes roles with Dell, the Nebraska Legislature, and Union College, where he developed a passion for helping people and solving technology challenges.
Outside of work, he is active in his church, enjoys spending time with his wife and four daughters, and likes woodworking and DIY projects.
Mia
Administrative Coordinator
As Administrative Coordinator at American PCS, Mia Richmond is often the person helping "herd the cats" behind the scenes. From onboarding and project management to graphic design and day-to-day administrative support, she thrives on keeping things organized and running smoothly. With over a decade of administrative experience, Mia enjoys creating systems that help teams succeed and goals become reality. Mia loves creating systems that bring clarity, structure, and efficiency to everyday work.
Away from the office, she's an enthusiastic collector of hobbies and enjoys solving the puzzle of learning something new, whether it's quilting, home renovation, baking, cake decorating, board games, sourdough, or 3D printing.
