Please call 712-256-7889 to initiate remote assistance.

Primary Remote Support for Windows 

  1. Click Here to download our helpdesk software
  2. Open the downloaded file and follow the prompts. 
  3. Provide our tech your ID and Password

Please note.  When the session is closed the software will not stay running, and we will not have any access to your machine.  This is by design, for your security.  

 

Alternate Remote Support for Windows, Mac, and Android 

  1. Click here to be directed to an alternate support option (Splashtop)

Please note.  This link will direct you to the Splashtop web site.

Support Team

Will
Service Desk Manager

Nick
Cybersecurity Operations Manager

Jesse
Purchasing Manager

Korby
Account Manager

Sebastian
Dispatch Manager

Cameron
Project Implementation Specialist


Ralph
Tech Support Level II


Dave
Senior Systems Engineer


Gary
Desktop Support Technician


Nick
Cybersecurity Analyst


Jacob
Cybersecurity Analyst


Jesse
IT Support Specialist